How does the platform helps the user before the Go-Live of newly converted SAP S/4 Hana system.

How does the platform helps the user before the Go-Live of newly converted SAP S/4 Hana system.

As the the system takes a long time in a conversion project, the end users after the Go-live stage are given just a overview and then neglected. Hence to overcome this, KTern provides training scenario recommendations in the Discover phase of the Activate Methodology itself to help plan your transition and the change management better.

KTern’s Training Scenario Recommendations feature analyses the connected system. It automatically identifies the business processes which have undergone changes in S/4HANA. The End-users are trained to adopt to these changes. KTern also identifies the relevant training scenarios along with the stakeholders who must be trained. This will enable the Project Managers to keep an eye on the training of the end-users and effectively govern the change management process.

The objective of the training scenario recommendations is to identify the enablement scope for end-user training. It involves the following steps:

  1. Run the first assessment on the training requirements which arises from the SAP transition project
  2. Gather information about the SAP S/4HANA system conversion project, and identify affected organizational units
  3. Conduct interviews regarding training strategy elements
  4. Identify training relevant user groups (Project Team, Key User, End User)
  5. Evaluate the high-level enablement scope for End User Training.
KTern provides an analytical view of the number of training plans and the training scenarios. It also provides a distribution of the training scenarios by the respective modules, giving an idea of the most impacted and the most relevant modules. Similarly for users.

Even after the Go-Live of the system conversion project, users can undergo continuous training in the application itself.